Quick answer: Loyverse runs only on Android and iOS, so there is no Windows driver in the picture — the app talks to the printer directly. Loyverse publishes a supported-printers list, and printers outside that list are handled very differently on the two platforms: Android lets you try any ESC/POS printer as “Other model” over Ethernet, Wi-Fi, Bluetooth or USB; iOS allows unlisted printers over Ethernet only.
That makes Ethernet the one route that works on both. Our pick is the NBTP-8080 in its USB+LAN build (80mm, auto cutter). Our printers are not on Loyverse's list, and Loyverse is explicit that an unlisted printer may not work — so validate a sample on your own tablets before ordering volume.
Loyverse is a tablet POS, and that changes the question
Most of our compatibility guides start with the Windows driver. For Loyverse there is none. The Loyverse POS app is published for Android (7.0 or higher) and iOS (15.0 or higher); the Back Office is a web dashboard for reports and settings, not a till. Receipts are printed by the phone or tablet, talking to the printer over the network, Bluetooth or USB.
So the question is not “does it have a driver” but two narrower ones: which interface will the tablet use to reach the printer, and will Loyverse accept a printer that is not on its list. The answer to the second depends entirely on whether your tills are Android or iOS.
The supported list, and what “Other model” really means
Loyverse maintains a supported-printers page with separate Android and iOS lists — Star, Epson, Citizen, Seiko, Sam4s, Bematech and a handful of Chinese brands such as Xprinter and EastRoyce. It also warns that support is per interface: a model that works over one interface may not work over another.
For everything else, the printer setup screen has an “Other model” option. Loyverse's requirements for it on Android are, in their words, a printer that:
- supports ESC/POS commands that are the same as Epson printers;
- has an Ethernet, Wi-Fi, Bluetooth or USB interface;
- supports the status commands or similar functions to check that the transmitted data has been completely printed.
The third line is the one to read twice. “ESC/POS compatible” on a datasheet covers the first requirement and says nothing about the third. A printer that accepts print data but does not answer Loyverse's status check in the way it expects is exactly the case Loyverse means when it says not every printer may work. We have not confirmed how our own printers respond to that check inside Loyverse, which is why we recommend a sample before volume rather than a promise.
Android vs iOS: two different rulebooks
| Interface | Android — unlisted printer | iOS — unlisted printer |
|---|---|---|
| Ethernet (LAN) | Yes, as “Other model” | Yes — the only route |
| Wi-Fi | Yes, as “Other model” | Loyverse's iOS “Other model” guide names Ethernet only |
| Bluetooth | Yes, as “Other model” | Listed models only |
| USB | Yes, with an OTG-capable device and adapter | Only Star TSP143IIIU and mC-Print3 |
Loyverse's iOS USB page is blunt: only two Star models are supported, and other USB printers will not work. On Android, USB works through an OTG adapter (and a USB hub if you run more than one printer), and the printer appears in the app as a USB: VID-PID entry rather than by name.
If your estate is mixed — some Android tablets, some iPads — the table points to one answer: specify Ethernet printers. It is the only interface on which an unlisted printer is allowed on both platforms, and it is also the most dependable for a fixed counter.
Setting up an Ethernet printer as “Other model”
- Print the printer's network configuration page to find its IP address. On most ESC/POS printers this is a self-test printed by holding FEED while switching on.
- Check the subnet. Loyverse's troubleshooting guide says the first three groups of numbers in the printer's IP and the tablet's IP must match — 192.168.1.x and 192.168.1.x, not 192.168.0.x. A printer shipped with a default IP on a different subnet is the single most common reason it “cannot be found”.
- Make sure nothing blocks port 9100. That is the port Loyverse uses to talk to an Ethernet printer.
- In the Loyverse app, go to Settings, tap + to create a printer, name it and choose Other model from the model list.
- Set the interface to Ethernet, enter the Printer IP-address, and choose the paper width.
- Tap Print test. If the test receipt prints, the connection is working; then choose what the printer should do and save.
Two pieces of advice that are ours rather than Loyverse's. First, give the printer a fixed IP — a DHCP reservation on the router or a static address on the printer. If a power cut hands it a new address, Loyverse keeps sending receipts to the old one. Second, run Print test and a real sale before signing off: a test print proves the connection, a completed sale proves the whole round trip, including that status check.
Receipts, kitchen orders and the RJ11 port
Each printer in Loyverse is told what to print. The counter printer gets Print Receipts and Bills. A kitchen printer gets Print orders with a printer group — kitchen printing is switched on in the Back Office under Settings → Features, and each printer group is tied to item categories, so drinks go to the bar and food to the kitchen.
One detail catches restaurants out. The RJ11 port on the back of a receipt printer drives either a cash drawer or a kitchen bell. Loyverse states that if one printer does both receipts and kitchen orders, the RJ11 port works only as a cash drawer trigger and the bell will not ring. If you want a kitchen buzzer, the kitchen needs its own printer.
80mm or 58mm?
80mm with an auto cutter for any fixed counter: 48 characters a line at 203dpi and no tearing. 58mm makes sense for a market stall or a mobile setup on an Android phone, where a compact Bluetooth printer is the whole point — and Bluetooth, remember, is only open to unlisted printers on Android.
NETBYE models for Loyverse
| Model | Paper | Speed | Cutter | Interface options | Best for |
|---|---|---|---|---|---|
| NBTP-8080 | 80mm | 160mm/s | Auto | USB / USB+LAN | Counter, Android or iOS (LAN build) |
| NBTP-8040 | 80mm | 200mm/s | Auto | USB+LAN / USB+LAN+RS232 / USB+Wi-Fi / USB+Bluetooth | Android counters needing Wi-Fi or Bluetooth |
| NBTP-5880 | 58mm | 90mm/s | Manual | USB, Serial, Ethernet, Bluetooth options | Stall or mobile use on Android |
All are 203dpi direct thermal printers with ESC/POS command compatibility. See the NBTP-8040 and NBTP-5880 product pages for full specifications, or browse all thermal receipt printers.
Ordering advice for Loyverse: tell us whether your tills are Android, iOS or both. For iOS or a mixed estate, order the LAN build. For Android-only, Wi-Fi and Bluetooth builds are open to you. Either way, test one unit with “Other model” and a real sale before committing — and if a cash drawer is in scope, read the Loyverse cash drawer guide first, because the drawer depends on this printer.
Frequently asked questions
Does Loyverse work with any ESC/POS printer?
On Android it lets you try, through the “Other model” option, provided the printer uses Epson-style ESC/POS and supports status checks — and it warns that not every printer will work. On iOS, unlisted printers are allowed over Ethernet only.
Can I use a USB printer with an iPad running Loyverse?
Only the two Star models Loyverse names (TSP143IIIU and mC-Print3), with an Apple or MFi-certified cable. Any other USB printer will not work on iOS.
Loyverse cannot find my network printer.
Print the printer's network configuration page and compare its IP with the tablet's. The first three groups of numbers must match. If they do, check that port 9100 is not blocked.
Does Loyverse run on a Windows PC?
The POS app is published for Android and iOS. The Back Office runs in a web browser, but it is for management, not for ringing up sales.
Can one printer print receipts and ring the kitchen bell?
No. When one printer handles both receipts and orders, Loyverse uses its RJ11 port as a cash drawer trigger only. A kitchen bell needs a printer dedicated to kitchen orders.
A note on this guide. The printer side above — ESC/POS, interfaces, paper widths, cutters — is what we know from the products we supply. The Loyverse-specific parts, including the platform requirements, the supported-printer lists, the “Other model” requirements, the iOS USB and Ethernet limits, port 9100, the subnet rule and the kitchen bell behaviour, are drawn from Loyverse's published help centre. Our printers are not on Loyverse's supported list, we have not tested them against Loyverse ourselves, and we have not claimed we have. Lists and menus change between releases, so confirm current details with Loyverse. If something here did not match your installation, tell us and we will correct this page. We would rather publish something accurate than something impressive.
Get pricing
NETBYE supplies distributors, system integrators and retailers worldwide. Our printers are built by our partner factories in Shenzhen and sold under our own model range — we handle specification, quality control and support, so you deal with one supplier rather than several factories. Direct wholesale pricing, low MOQ on first orders, and OEM/ODM covering branding, packaging and firmware defaults.
Tell us whether your tills are Android, iOS or both, how many sites, what quantity and which country, and you will get an accurate quote in one reply. For a Loyverse rollout we will send a sample to validate on your own tablets before you commit to volume. Request a quote.
Related guides
More hardware for Loyverse POS:
And the same hardware for other tablet-based POS systems: