Quick answer — and an honest one: eHopper's published hardware documentation covers receipt printers, cash drawers, barcode scanners and payment terminals. We have not found label printing documented as a feature of eHopper itself. We are not going to tell you it is there when we cannot show you where.
That does not mean you cannot label your stock — it means labelling runs alongside the POS rather than from inside it. You export your product list with its barcodes, print labels from label software, and the two stay in step because they share the same barcode. The NBBP-9250D (4″ desktop) handles counter and back-office batches; the NBBP-P581 (portable) is for re-pricing on the shop floor.
Why most cloud POS systems do not print labels
This is not an eHopper shortcoming. It is how the category works.
A receipt printer is part of the sale — the POS has to drive it at the moment money changes hands, so the integration has to exist. A label printer is not part of the sale. Labelling happens when stock arrives, when prices change, or when a shelf edge is replaced. That is a stockroom job on a Tuesday morning, not a checkout job.
So cloud POS vendors overwhelmingly leave labelling to dedicated label software, and expose the thing that actually matters: the product list, with barcodes. Once you have that, any label printer can produce labels that the POS will read back correctly.
The one rule that makes labelling work
Everything about this comes down to a single requirement:
The barcode on the label must be exactly the barcode recorded against the product in eHopper.
eHopper's own scanner guidance covers adding UPC codes to products in Back Office so that a scan finds the item and adds it to the cart. That UPC is the contract between your shelf and your till. Print a label with a different number — or with the same number encoded in a symbology the scanner is not set to read — and the scan fails at the counter, in front of a customer.
In practice this means the workflow is always the same:
- Set the barcode in eHopper first. Either your supplier's existing UPC/EAN, or one you allocate yourself for own-brand and loose goods.
- Export the product list from Back Office with those barcodes.
- Print from label software using that export as the data source.
- Scan one label back at the till before printing the batch. Ten seconds, and it catches every category of error at once.
Step 4 is the one people skip and the one that saves the afternoon.
What to check on the barcode itself
- Symbology. EAN-13 or UPC-A for retail goods, Code 128 for internal codes. Your scanner must have that symbology enabled — most read all of these by default, but a scanner locked down to retail symbologies will ignore a Code 128 label.
- Quiet zone. The blank margin either side of the bars. Labels designed to use every millimetre of a small stock are the most common cause of “it scans on some items and not others”.
- Print density. Too light and the bars break up; too dark and they bleed together. Both produce a code that reads at 5cm and fails at 20cm.
- Size versus data. A 13-digit EAN needs physical width. If you are labelling small items, a 300dpi printer buys you readable bars in less space than 203dpi does.
Thermal transfer or direct thermal?
Direct thermal labels need no ribbon and cost less to run, but they fade — with heat, sunlight, and time. That is fine for a price label on fast-moving stock and wrong for an asset tag that has to last three years.
If your labels live on a shelf edge in a bright shop, or on stock that sits for months, specify thermal transfer with a resin or wax-resin ribbon. It costs more per label and it is still cheaper than re-labelling the whole shop.
NETBYE models
| Model | Type | Print width | Resolution | Speed | Interfaces | Best for |
|---|---|---|---|---|---|---|
| NBBP-9250D | 4″ desktop | 25–100mm | 203dpi | 160mm/s | USB / LAN / BT / Wi-Fi | Batch labelling at counter or back office |
| NBBP-P581 | Portable | 48mm | 203 / 300dpi | 50–90mm/s | USB-C / Bluetooth | Re-pricing on the shop floor |
Browse barcode label printers, desktop label printers and portable label printers.
Ordering advice: because labelling is independent of eHopper here, the printer choice is driven by your workflow rather than by the POS. Batches at a desk → the 9250D. Walking the aisles with a phone or tablet → the P581 over Bluetooth. If you are labelling small items with 13-digit barcodes, ask us about the 300dpi option before you order.
Frequently asked questions
Does eHopper support label printers?
We have not found label printing documented in eHopper's published hardware guides, which cover receipt printers, cash drawers, scanners and payment terminals. If eHopper has added it, we would genuinely like to know — tell us and we will correct this page. In the meantime, labelling alongside the POS works reliably and is what most cloud POS users do.
Then how do I label my stock?
Export your products with their barcodes from Back Office, print labels from label software using that export, and scan one back at the till to confirm before running the batch.
Which barcode should I print?
Whatever is recorded against the product in eHopper. If the item has a supplier EAN or UPC, use it. For own-brand or loose goods, allocate your own and record it in eHopper first.
The label prints but will not scan.
Check the quiet zone, then the print density, then whether the scanner has that symbology enabled. In that order — the first two account for most cases.
Can I print labels from a phone?
Yes, with the portable P581 over Bluetooth. That is the usual arrangement for re-pricing on the shop floor rather than at a desk.
Do I need thermal transfer?
Only if the labels must survive heat, light or time. Shelf-edge price labels in a bright shop, and anything that has to last more than a few months, justify the ribbon.
A note on this guide. The labelling side above — symbologies, quiet zones, print density, direct thermal versus thermal transfer, resolution against barcode length — is what we know from the products we supply, and it holds regardless of POS software. On the eHopper side we have deliberately not claimed a label printing feature we could not find documented, and the barcode-in-Back-Office detail comes from eHopper's own scanner guidance. If eHopper does support label printers and we have missed it, tell us and we will correct this page. We would rather publish something accurate than something impressive.
Get pricing
NETBYE supplies distributors, system integrators and retailers worldwide. Our label printers are built by our partner factories in Shenzhen and sold under our own model range — we handle specification, quality control and support, so you deal with one supplier rather than several factories. Direct wholesale pricing, low MOQ on first orders, and OEM/ODM covering branding, packaging and firmware defaults.
Tell us what you are labelling, what size, what quantity and which country, and you will get an accurate quote in one reply — and if you send a sample of the label you need, we will confirm the resolution and media before you order. Request a quote.
Related guides
These guides form a set. If you are specifying a complete till, the other hardware for eHopper POS is covered here:
And if you are comparing across POS software, the same hardware for other systems: